2 Years and Counting
This past June 4th marks the 2 Year anniversary of Lucky Samurai opening in Gastonia and we couldn’t be more excited about continuing to do business here. We have a huge following of wonderful customers, the kind that make all of us love coming to work and seeing them! Plus we are moving into the most fun (we love our work!) part of a restaurant’s business cycle. Now that we have established a standing in the community we will be focusing on improving our services and menu to better meet the needs of our customers here in Gaston County.
Everybody knows we have Teriyaki Chicken and Hibachi Steak and our new Yakitori and Niku Kare dishes have taken off in popularity. There will continue to be menu additions that give visitors more options and flavors to choose from and, at the same time, create better value. We have a redesigned menu that will be released in the near future that will not only help diners become familiar with the many choices we offer but will also help to speed up our service overall.
That brings me to another central area of our focus: our service. Service is easily ½ of what makes a great restaurant great (food is the other ½). We have been dedicated to providing great service to our customers from the 1st day we opened and we still are. But great service is not something that can be achieved and then saved somewhere…it is something that has to be earned day-in and day-out. We plan to increase the quality and speed of our service without increasing any kind of costs. In order to do this we are instituting new training procedures, re-arranging the duties of each position, and revamping our service flow so that we will be quicker, simpler, but just as friendly 🙂
At the same time that we are working on improving these two areas, we will also be doing some restaurant re-beautification. The fact is, we inherited an old building. Many people in this area remember way-back-when when our building was a Burger King. I’ve even had people come in that used to work there (here?) then! But a lot has changed since Burger King sold the building, and the various tenants haven’t kept it up to par. But we intend to change that. The building needs so much that we will have to break everything down into phases and steps. Our first step will be noticed soon, as we are about to begin painting the exterior to renew the areas that are peeling and chipping. Several more steps will follow and we are eager to get each one of them completed.
On a final note, let me take a moment and say Thank You to all of our wonderful friends and guests! The past two year have been phenomenal and your support is so meaningful to my wife and I!!! I hope you have enjoyed dinning with us these past two years as much as we have enjoyed serving you.
Chris & Truc
116 North New Hope Road,
Gastonia, NC 28054
Mon - Sun: 11:00 am - 9:30 pm